SEBI Compliance

Investor Charter

Native Invest — SEBI Registered Investment Adviser
(Registration No. INA000022163)

Vision and Mission Statements for Investors

Vision

To become the most trusted platform for intelligent & data-driven wealth creation for Indian households.

Mission

Building quant-based investing products that provide institutional-grade strategies at low cost and automated goal tracking & portfolio review, for retail & HNI investors.

Details of Business Transacted by the Investment Adviser

To enter into an agreement with the client providing all details including fee details, aspects of Conflict of interest disclosure and maintaining confidentiality of information.
To do a proper and unbiased risk-profiling and suitability assessment of the client.
To conduct audit annually.
To disclose the status of complaints on its website.
To disclose the name, proprietor name, type of registration, registration number, validity, complete address with telephone numbers and associated SEBI Office details on its website.
To employ only qualified and certified employees.
To deal with clients only from official number.
To maintain records of interactions with all clients including prospective clients, where any conversation related to advice has taken place.
To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Investment Advisers.
Not to discriminate in terms of services provided, among clients opting for same/similar products/services offered by investment adviser.

Details of Services Provided to Investors

Onboarding of Clients

Sharing of agreement copy
Completing KYC of clients

Disclosure to Clients

To provide full disclosure about its business, affiliations, compensation in the agreement.
To not access client's accounts or holdings for offering advice.
To disclose the risk profile to the client.
To disclose any conflict of interest of the investment advisory activities with any other activities of the investment adviser.
To disclose the extent of use of Artificial Intelligence tools in providing investment advisory services.

Advisory Services

To provide investment advice to the client based on the risk-profiling of the clients and suitability of the client.
To treat all advisory clients with honesty and integrity.
To make adequate disclosure to the investor of all material facts such as risks, obligations, costs, etc.
To provide clear guidance and adequate caution notice to clients when providing investment advice for dealing in complex and high-risk financial products/services.
To ensure confidentiality of information shared by clients.
To disclose the timelines for the various services provided and ensure adherence to the said timelines.

Details of Grievance Redressal Mechanism

In case of any grievance / complaint, an investor may approach the concerned Investment Adviser who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.

Escalation Channels

SCORES 2.0

SEBI's web-based centralized grievance redressal system. Two-level review: first by IAASB, then SEBI.

https://scores.sebi.gov.in

SMARTODR Portal

Online Dispute Resolution via conciliation or arbitration for the Indian Securities Market.

https://smartodr.in

Physical Complaints

Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051

Rights of Investors

Right to Privacy and Confidentiality
Right to Transparent Practices
Right to Fair and Equitable Treatment
Right to Adequate Information
Right to Initial and Continuing Disclosure — including all statutory and regulatory disclosures
Right to Fair & True Advertisement
Right to Awareness about Service Parameters and Turnaround Times
Right to be informed of the timelines for each service
Right to be Heard and Satisfactory Grievance Redressal
Right to Suitability of the Financial Products
Right to Exit from Financial product or service in accordance with the terms of agreement
Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
Right to get access to services in a suitable manner even if differently abled
Right to provide feedback on the financial products and services used
Right against coercive, unfair, and one-sided clauses in financial agreements

Expectations from Investors (Responsibilities)

✓ Do's

✓Always deal with SEBI registered Investment Advisers.
✓Ensure that the Investment Adviser has a valid registration certificate.
✓Check for SEBI registration number.
✓Pay only advisory fees through banking channels and maintain signed receipts.
✓Always ask for your risk profiling before accepting investment advice.
✓Ask all relevant questions and clear your doubts before acting on advice.
✓Assess the risk-return profile of the investment as well as the liquidity and safety aspects.
✓Insist on getting the terms and conditions in writing duly signed and stamped.
✓Be vigilant in your transactions.
✓Approach the appropriate authorities for redressal of your doubts / grievances.
✓Inform SEBI about Investment Advisers offering assured or guaranteed returns.
✓Always be aware that you have the right to exit the service of an Investment Adviser.

✗ Don'ts

Don't fall for stock tips offered under the pretext of investment advice.
Do not provide funds for investment to the Investment Adviser.
Don't fall for the promise of indicative or exorbitant or assured returns.
Don't fall prey to luring advertisements or market rumors.
Avoid doing transactions only on the basis of phone calls or messages.
Don't take decisions just because of repeated messages and calls.
Do not fall prey to limited period discount or other incentive, gifts, etc.
Don't rush into investments that do not match your risk taking appetite and investment goals.
Do not share login credentials and password of your trading, demat or bank accounts.